Privacy Policy

Last updated: January 28, 2026

1. Introduction

FamilyOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We collect information you provide directly:

  • Account information (name, email address)
  • Family member profiles (names, roles)
  • Community membership and participation data
  • Event RSVPs and volunteer sign-ups
  • Messages sent within the app
  • Fee and payment information

3. How We Use Your Information

We use your information to:

  • Provide and maintain the FamilyOS service
  • Connect you with your communities
  • Send notifications about events, messages, and fees
  • Process fee payments
  • Improve and optimize our service
  • Respond to your support requests

4. Information Sharing

We do not sell, rent, or trade your personal information. We share information only with:

  • Your communities: Other members of communities you join can see your name and membership status
  • Community admins: Admins of communities you belong to can see your RSVP status, fee payment status, and volunteer sign-ups
  • Service providers: Third-party services that help us operate (hosting, payment processing) under strict confidentiality agreements

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Children's Privacy

FamilyOS allows parents to create profiles for their children as part of their family account. Children's profiles are managed by their parent or guardian and are not independent accounts. We do not knowingly collect personal information from children under 13 without parental consent.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of non-essential notifications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last updated" date above.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@familyos.com.